When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, delivery address, order history, and any messages you send us (contact form, support tickets, or product reviews). If you subscribe to our newsletter, we collect the email address you provide.

• To process and deliver your orders, including sharing your delivery address with our courier partners
• To send transactional emails — order confirmations, account verification, and password resets
• To respond to support tickets and contact form submissions
• To send newsletter updates, only if you've subscribed
• To improve our site, using aggregated, non-identifying analytics (Google Analytics)

• Passwords are hashed and never stored or visible in plain text
• Sessions are secured with httpOnly, encrypted cookies that client-side scripts cannot read
• We never collect or store credit/debit card numbers
• Access to customer and order data is restricted to authorized staff only

We do not sell your personal information to anyone. We share only what's necessary to run the store — your delivery details with our courier partners to ship your order, and your email with our transactional email provider to send order and account notifications. These providers are only permitted to use your information to deliver the service we've asked them to provide.

You can view and update your account details at any time from your dashboard. To request a copy of your data, ask us to correct it, or have your account and associated data deleted, contact us using the details below. We handle personal data in line with Malaysia's Personal Data Protection Act 2010.

We use essential cookies to keep you signed in and your cart working, and analytics cookies (Google Analytics) to understand how visitors use our site. You can disable non-essential cookies through your browser settings.

• Product prices, availability, and promotions may change at any time without prior notice
• Orders are confirmed only once payment is verified (Cash on Delivery) or your bank transfer is checked by our team
• You're responsible for providing accurate delivery and contact details for your order
• These terms are governed by the laws of Malaysia